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Highmark Health - BSMA Catalog
Frequently Asked Questions: General

Articles in this section

Can I use my allowance for someone else or combine my allowance with someone else’s like a spouse, family member, or friend?
Can I use this allowance at my local pharmacy or anywhere else outside the OTC program?
Do unused OTC allowances roll over to the following quarter?
Am I getting charged any additional fees for this benefit?
Can I order more than my available allowance worth of OTC products in a single order and cover the remaining charges myself?
Can I use my allowance for someone else or combine my allowance with someone else’s like a spouse, family member, or friend?
How many days does it take to receive an order?
Is there a shipping and handling charge?
Who can I contact if I have any additional questions?

Am I getting charged any additional fees for this benefit?

December 22, 2025 18:30 Updated

There are no additional fees or out-of-pocket expenses if you stay within your quarterly allowance.

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Is there a shipping and handling charge?
Can I order more than my available allowance worth of OTC products in a single order and cover the remaining charges myself?
How do I print an OTC product catalog?
Do unused OTC allowances roll over to the following quarter?
Who can I contact if I have any additional questions?

® Blue Shield and the Shield symbol are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.

Highmark Blue Shield is a Medicare Advantage HMO, PPO, and/or Part D plan with a Medicare contract. Enrollment in these plans depends on contract renewal. Benefits and/or benefit administration may be provided by or through the following entities, which are independent licensees of the Blue Cross Blue Shield Association:

Central and Southeastern PA: Highmark Inc. d/b/a Highmark Blue Shield, Highmark Health Insurance Company, Highmark Choice Company or Highmark Senior Health Company.

Northeastern NY: Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Shield.

All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration and/or to one or more of its affiliated Blue companies.

The Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, including sex stereotypes and gender identity.

ATTENTION: If you speak English, free language translation and interpretation services are available to you. Appropriate auxiliary aids and services (such as large print, audio, and Braille) to provide information in accessible formats are also available free of charge. Call the number on the back of your ID card (TTY: 711) for help.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de traducción e interpretación de idiomas. También hay disponibles ayudas y servicios auxiliares adecuados (como letra grande, audio y Braille) para proporcionar información en formatos accesibles sin cargo. Llame al número que figura al dorso de su tarjeta de identificación (TTY: 711) si necesita ayuda.

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Übersetzungs- und Dolmetscherdienste zur Verfügung. Außerdem sind kostenlos entsprechende Hilfsmittel und Dienstleistungen (wie Großdruck, Audio und Blindenschrift) zur Bereitstellung von Informationen in barrierefreien Formaten erhältlich. Wählen Sie hierfür bitte die Nummer auf der Rückseite Ihrer Ausweiskarte (TTY: 711).

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