How do I change my shipping address after I place an order? December 16, 2024 18:19 Updated Please contact us at 1-800-560-9712 (TTY 711). The hours of operation are Monday - Friday from 8 a.m. - 8 p.m. ET. Related articles How do I check my order status online? I changed my address in the “Ship to” area of the website. Why is my primary address not changed? How many days does it take to receive an order? What do I need to log in to my account?