Frequently Asked Questions: Online OTC Member Portal
- What do I need to log in to my account?
- What information can I access from the website?
- How do I print an OTC product catalog?
- I changed my address in the “Ship to” area of the website. Why is my primary address not changed?
- How do I change my shipping address after I place an order?
- Where can I find my available allowance?
- How do I check my order status online?
- Why am I unable to find a product on the website that is listed in the catalog?